Internal:
All Departments / Employees:
Provide day-to-day IT support, troubleshoot issues, and assist with
software/hardware needs.
Admin/HR Team:
Coordinate on biometric systems, email setups, and employee
onboarding/offboarding IT requirements.
IT Manager / Admin Head:
Report technical issues, seek approvals, and align on IT policies and projects.
External:
IT Vendors / Service Providers:
Coordinate for hardware/software purchases, warranty claims, and technical
support.
Internet Service Providers (ISPs):
Liaise for connectivity issues, upgrades, and troubleshooting.
OEM/Brand Support (e.g., Microsoft, Printer Companies):
Contact for product support, licensing, and technical assistance when needed.