డెస్క్‌టాప్ సపోర్ట్ ఇంజనీర్

గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: PF

Job Title:_ Desktop Support Engineer (Network Focus)

Key Responsibilities:

1. Provide technical support for desktop hardware and software issues.
2. Design, implement, and manage network infrastructure (LAN, WAN, WLAN) using Cisco and Fortigate technologies.
3. Configure and troubleshoot network devices (routers, switches, firewalls) and desktop systems.
4. Ensure network security, performance, and reliability.
5. Collaborate with teams to integrate network solutions with existing infrastructure.
6. Troubleshoot and resolve desktop hardware and software issues, including installation, configuration, and maintenance.
7. Document network configurations, procedures, and policies, as well as desktop support processes.

_Requirements:_

1. Bachelor's degree in Computer Science, Networking, or related field.
2. Proven experience as a Desktop Support Engineer or Network Engineer (min. 3-5 years).
3. Strong knowledge of:
- Cisco technologies (routers, switches, ASA firewalls).
- Fortigate firewalls and security solutions.
- Network protocols (TCP/IP, DNS, DHCP, etc.).
- Network security best practices.
- Desktop hardware (laptops, desktops, peripherals).
- Desktop operating systems (Windows, macOS).
4. Relevant certifications (CCNA, CCNP, Fortinet NSE, CompTIA A+).
5. Excellent problem-solving, analytical, and communication skills.

_Nice to Have:_

1. Experience with network monitoring tools.
2. Knowledge of SD-WAN, VPN, and wireless networking.
3. Familiarity with cloud networking (AWS, Azure).
4. Experience with desktop imaging and deployment tools.

_What We Offer:_

1. Competitive salary and benefits.
2. Opportunities for professional growth.
3. Collaborative work environment.

This rewritten job description combines the requirements for a Desktop Support Engineer with network knowledge, including expertise in Cisco and Fortigate technologies.