Supervise and coordinate the activities of housekeeping staff.
Assign daily tasks and ensure timely completion.
Inspect guest rooms, public areas, and workstations for cleanliness and compliance with standards.
Train new employees on cleaning procedures, safety protocols, and company policies.
Monitor staff performance and provide feedback or disciplinary action as needed.
Maintain inventory of cleaning supplies and equipment; report maintenance issues.
Ensure compliance with health, safety, and sanitation standards.
Prepare schedules, shift rosters, and attendance records.
Address guest complaints or requests in a professional and timely manner.
Collaborate with other departments to ensure smooth operations (e.g., front office, maintenance).
High school diploma or equivalent.
Proven experience (2+ years) in housekeeping, with at least 1 year in a supervisory role.
Strong leadership and organizational skills.
Attention to detail and commitment to cleanliness.
Ability to work flexible hours, including weekends and holidays.
Excellent communication and interpersonal skills.
Basic computer skills for reporting and scheduling