Supervise daily housekeeping operations and assign tasks to housekeeping staff.
Conduct routine inspections of guest rooms, public areas, and facilities to ensure cleanliness and maintenance standards are met.
Monitor inventory of cleaning supplies and coordinate with the procurement department for stock replenishment.
Train new housekeeping staff and provide ongoing coaching to ensure quality and efficiency.
Ensure compliance with health, safety, and hygiene standards.
Handle guest or patient complaints regarding housekeeping services and resolve issues promptly.
Maintain housekeeping records, including schedules, checklists, and performance logs.
Coordinate with other departments (e.g., front office, maintenance, nursing) for smooth operations.