Required Housekeeping Executive, manages and oversees the entire housekeeping department to ensure high standards of cleanliness and guest satisfaction in Health Care Hospital and other facilities.
Key responsibilities include supervising and training staff, managing inventories, establishing cleaning procedures, coordinating with other departments, and performing quality inspections of entire Hospital ( All Floors). This role requires strong leadership, organizational, and problem-solving skills to maintain a safe, comfortable, and aesthetically pleasing environment for patients, their relatives and staff.
Key Responsibilities
Staff Management:
Recruit, hire, train, schedule, and evaluate the performance of housekeeping staff, including Janitor, Patient Care Attendent and on duty HK supervisor.
Operational Oversight:
Direct and coordinate daily housekeeping operations, ensuring tasks are completed efficiently and according to established procedures and standards.
Quality Assurance:
Conduct regular inspections of patient rooms and common areas to guarantee cleanliness, orderliness, and proper maintenance.
Inventory :
Monitor and manage the inventory of cleaning supplies, linens, and equipment, and control departmental expenses within a set budget.
Policy & Procedure Development:
Establish, implement, and maintain standard operating procedures (SOPs) for all housekeeping functions and develop new ones to improve efficiency.
Patient Satisfaction:
Address and resolve patient complaints or issues related to housekeeping services to ensure a clean atmosphere.
Safety & Hygiene:
Develop and enforce safety and security protocols to maintain a hygienic and safe environment for patient's, their relatives and employees.
Required Skills & Qualifications
Leadership & Management: Strong ability to lead, motivate, and guide a team.
Organizational Skills: Excellent ability to manage multiple priorities and tasks effectively.
Communication: Clear and effective communication skills for interacting with staff, management ( Hindi, Marathi and English).
Attention to Detail: A keen eye for detail to ensure high standards of cleanliness and presentation.
Problem-Solving: Ability to identify and resolve operational issues and patient concerns.
Experience: Previous experience in housekeeping and management is generally required. Mainly in Star Hotels and Hospital Experience.