Customer service: Friendly, approachable, and able to handle customer inquiries and complaints.
Communication: Strong verbal and written communication skills for interacting with customers, staff, and management.
Teamwork: Ability to work effectively with other F&B staff to ensure smooth operations.
Organization: Ability to manage multiple tasks, prioritize work, and stay organized.
Problem-solving: Ability to identify and address issues quickly and efficiently.
Adaptability: Ability to adjust to changing situations and work under pressure.
Food and beverage knowledge: Understanding of food and beverage preparation, service standards, and safety regulations.