Key Responsibilities:
Identifying and targeting potential customers:
This includes researching, networking, and using lead-generation tools to find new business opportunities.
Building and maintaining strong customer relationships:
Establishing and nurturing relationships with clients to ensure customer satisfaction and retention.
Understanding customer needs and recommending appropriate fabric solutions:
Assessing customer requirements and suggesting suitable fabric options based on their needs.
Presenting products and conducting demonstrations:
Providing product knowledge, samples, and demonstrations to potential customers.
Negotiating contracts, pricing, and delivery terms:
Successfully closing sales by negotiating terms and conditions with clients.
Preparing sales reports and forecasts:
Analyzing sales data and forecasting future sales performance.
Attending trade shows and industry events:
Promoting the company's products and networking with industry professionals.
Coordinating with other departments:
Collaborating with production, logistics, and customer service teams to ensure smooth operations and customer satisfaction.
Monitoring market trends and competitor activity:
Staying informed about industry developments and competitor actions to maintain a competitive advantage.
May involve preparing quotations and coordinating order flow:
Assisting in the process of creating sales quotes and managing the flow of orders.
May involve following up with customers:
Ensuring customer satisfaction and addressing any concerns or questions.
May involve planning and executing sales strategies:
Developing and implementing strategies to achieve sales targets.
Key Skills:
Strong communication and interpersonal skills: Effectively communicating with customers and building rapport.
Negotiation and closing skills: Successfully closing sales deals and negotiating terms.
Product knowledge: Understanding of different fabric types, their properties, and applications.
Sales techniques: Using effective sales strategies and techniques to achieve sales goals.
Customer relationship management (CRM) skills: Managing and maintaining customer relationships.
Analytical and reporting skills: Analyzing sales data and preparing reports.
Problem-solving skills: Addressing customer issues and resolving complaints.
Teamwork and collaboration: Working effectively with other departments.