A Justdial Sales Executive's primary responsibility is to generate leads, present Justdial's services to potential clients, and convert them into paying customers. They also manage the sales cycle, ensure customer satisfaction, and identify opportunities for upselling and cross-selling.
Here's a more detailed breakdown:
Key Responsibilities:
Lead Generation: Identifying and prospecting potential clients through various channels.
Client Interaction: Meeting with business owners and decision-makers to understand their needs and present Justdial's offerings.
Product Presentation: Clearly explaining Justdial's services, benefits, and advertisement products, including pricing and tenure.
Sales Closing: Persuading clients to enroll as paid listings on Justdial.
Customer Management: Handling sales and post-sales queries, ensuring customer satisfaction, and addressing any concerns.
Sales Reporting: Maintaining accurate records of sales activities and reporting on performance.
Relationship Building: Establishing and maintaining strong relationships with clients to foster long-term partnerships.
Compliance: Adhering to sales protocols, policies, and company guidelines.
Data Collection: Gathering and updating business information and geo-location details for Justdial's platform.