Develop and maintain long-term relationships with clients.
Act as the primary point of contact for client inquiries and concerns.
Understand client needs and provide tailored solutions.
Work closely with sales and marketing teams to drive business growth.
Ensure customer satisfaction and resolve issues effectively.
Analyze customer data and market trends to improve retention strategies.
Identify new business opportunities and upsell company services.
Provide regular reports on client feedback and business performance.
Ensure compliance with company policies and industry regulations.
Attend networking events and industry conferences to build relationships.