An IndusInd Bank Key Account Manager manages relationships with high-value clients, focusing on client acquisition, liability growth (like CASA and FD), cross-selling banking products (such as loans, cards, and third-party products), and providing comprehensive banking services. Key responsibilities include meeting sales targets, maintaining client satisfaction, ensuring compliance with bank processes, and actively participating in promotional campaigns. Qualifications typically include a bachelor's degree, relevant sales or banking experience, and often a valid AMFI/IRDA certification.
Key Responsibilities
Client Acquisition:
Acquire new customers through leads, family account grouping, and cold calling.
Relationship Management:
Deepen existing relationships with mapped customers to grow the bank's liability base (CASA/FD).
Sales & Cross-selling:
Sell a range of bank and third-party products, including life insurance (LI), general insurance (GI), home loans, credit cards, and personal loans.
Client Servicing:
Address all banking needs of mapped clients, including both bank and third-party products.
Campaign Participation:
Actively participate in driving campaigns for liability and other products.
Compliance:
Conform to bank processes and maintain a strong focus on compliance standards.
Sales Growth:
Achieve sales targets and increase revenue per client through cross-selling.
Required Skills
Sales and Communication: Excellent written and verbal communication skills.
Relationship Management: Strong ability to build and maintain long-lasting client relationships.
Product Knowledge: Familiarity with various banking and financial products.
Compliance Focused: A high focus on adhering to regulatory and internal bank processes.
Proactive: Ability to manage multiple tasks and adapt to changes in a fast-growing environment.
Qualifications
Education: A bachelor's degree or equivalent, with a preference for those with a postgraduate degree.
Experience: 2+ years of relevant work experience in sales of financial products.
Certifications: Possession of a valid AMFI / IRDA certification is preferred.
Sales Background: Experience in a sales-based role within the banking or financial services sector is advantageous.