Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals.
Collect and verify the documents from applicant to process loan applications
Build and maintain the positive Relationship with clients, addressing the enquiries and providing the guidance throughout the loan application process.
Conduct follow-up visits for ongoing loan account, ensuring the timely repayments
Required Candidate profile:
Candidates should have Bike and License
Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and years of inhouse collection team management/leadership experience
Reopening for fresher also.
Excellent verbal and written communication, as well as presentation on and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences.