Job Title: Sales Officer
Department: DSA Sales
Location: Delhi NCR, Mumbai, Chennai, Hyderabad, Pune
Employment Type: Full-Time | On-Rolls
Company: Indiagold
At indiagold, we are redefining the way India engages with its most trusted asset—Gold. As
a venture-backed fintech company, we empower millions of Indians to unlock the true
potential of their gold through instant gold loans, secure gold locker services, and digital
gold solutions.
With a customer base of over 10 Lakh, our footprint spans major cities including Delhi NCR,
Mumbai, Pune, Hyderabad, Chennai, Indore, Surat, and Lucknow.
Joining indiagold means becoming part of a mission-driven team dedicated to building
innovative financial solutions while enjoying wealth creation opportunities through
ESOPs, professional growth, and unmatched job stability.
Key Responsibilities:
• Drive New Customer Acquisition
Proactively identify and onboard new clients for gold loan products through structured
field engagements, strategic referral networks, and localized promotional campaigns.
• Client Engagement & Product Presentation
Conduct in-person client consultations and deliver compelling product demonstrations
to articulate the value proposition and generate incremental business.
• Sales Strategy Execution
Implement targeted sales and marketing initiatives to catalyze business expansion
within the designated territory, in alignment with organizational growth objectives.
• Relationship Management & Service Excellence
Cultivate enduring customer relationships by ensuring seamless service delivery, timely
support, and high levels of client satisfaction.
• Operational & Compliance Adherence
Ensure full compliance with regulatory frameworks and internal standard operating
procedures, particularly in documentation, verification, and process execution.
• Gold Evaluation & Verification
Accurately assess gold ornaments for weight, purity, and karat value using calibrated
tools and standardized testing protocols.
• Market Intelligence & Product Knowledge
Remain continuously informed about prevailing gold loan policies, lending norms,
industry best practices, and competitor offerings to stay ahead in the market.
• Bank Relationship Management
Foster and maintain effective working relationships with partner banks, facilitating
collaborative business development and joint customer engagement.
• Balance Transfer Management
Oversee the end-to-end execution of gold loan balance transfers — from case initiation
and fund disbursement to coordination with banking personnel and timely fund
settlements.
Ideal Candidate Profile:
• The ideal candidate is a motivated and result-oriented sales professional with 1–3
years of field experience, preferably in gold loans, financial services, NBFCs, or
microfinance.
• Candidate should possess strong communication and interpersonal skills, with the
ability to build trust-based relationships in local markets.
• A working knowledge of gold evaluation, KYC procedures, and loan documentation
is highly desirable.
• Local language fluency and a customer-centric mindset are essential for success in
this role.
• Familiarity with local geography and the ability to travel extensively within assigned
territory. (Bike & Driving License Mandatory)