Paytm is seeking enthusiastic and customer-focused Field Executives to join our Service Department across various locations in Chhattisgarh . This is a service-oriented role, not a sales position. You will visit merchants and help resolve product-related issues while ensuring smooth usage of Paytm services and devices.
Visit customers for servicing of Paytm device
Replace faulty Soundbox / QR Code.
Replace non-working EDC (Card Swipe) machines.
Assist customers in activating and using Paytm services.
Reactivate services for old or inactive Paytm users (win-back).
Educate merchants about:
Gold SIP
Loan and Insurance products
Conduct Welcome Visits for newly onboarded loan merchants.
Complete 10+ tasks per day, combining both service and cross-sell activities