This is a front-line Sales position in the ESA Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products via defined channels of acquisition [Retail, Corporate, Venue-sales]
Prospecting for new customers through existing leads and cold calling and maximizing lead generation
Timely execution of all sales activities leads, campaigns, referrals & any self-generated leads
Tracking and reporting sales performance including pipeline, acquisition results and market conditions
Set appointments, listen to customer needs and sell most appropriate product
Researches and understands prospects before making the call and ensures all applications are fully and accurately completed, and submitted properly
Be the interface between Amex and the customer to resolve any application processing issues
Drive the on-boarding of new customers and initiates spend enablement activities
Keep up-to-date on products and competition and attend and participate in regular staff meetings
Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
Attend relevant industry and partner conferences, tradeshows and networking events
Ensuring all performance standards are met viz. business targets, controls and compliance
Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers
Expansion of internal and external relationships, and drive sales results