ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్

Key Responsibilities:

• Customer Engagement: Contact customers with overdue EMI payments through phone calls, emails, and SMS to remind them of outstanding dues and negotiate repayment arrangements.

• Payment Negotiation: Collaborate with customers to establish feasible payment plans based on their financial situation, ensuring compliance with company policies and regulatory requirements.

• Account Resolution: Work closely with customers to resolve payment disputes, address inquiries, and provide assistance in resolving outstanding balances, aiming to achieve amicable solutions and prevent escalations.

• Documentation: Maintain accurate and updated records of all collection activities, including communication logs, payment arrangements, and account status updates, ensuring compliance with data privacy regulations.

• Compliance Adherence: Ensure compliance with regulatory requirements, company policies, and industry best practices in collection activities, adhering to fair debt collection practices and maintaining confidentiality of customer information.

• Performance Reporting: Provide regular updates on collection activities, delinquency rates, and account statuses to the collection manager, tracking key performance indicators (KPIs) and providing insights for process improvement.

• Customer Service: Provide excellent customer service to delinquent customers, demonstrating empathy, patience, and professionalism in all interactions, and addressing customer concerns promptly and effectively.

• Training and Development: Participate in training sessions and workshops to enhance skills and knowledge in debt collection techniques, negotiation strategies, and regulatory compliance, fostering professional development.

• Collaboration: Collaborate with cross-functional teams, including credit, underwriting, and legal departments, to coordinate efforts in managing delinquencies, resolving disputes, and implementing collection strategies.Recruiting Resources+6creditwisecapital.com+6Your AI Recruiter for end-to-end Hiring+6

Qualifications:

• Education: High school diploma or equivalent; a degree in finance, business, or related field is preferred.

• Experience: 2+ years of experience in debt collection, preferably in the financial services industry or NBFC sector.

• Skills: Strong negotiation skills and ability to effectively communicate with customers to secure payment arrangements and resolve disputes.

• Technical Proficiency: Familiarity with skip tracing techniques and tools for locating delinquent customers, including online databases and public records.

• Compliance Knowledge: Understanding of regulatory requirements governing debt collection practices, including fair debt collection practices and consumer protection laws.

• Attention to Detail: Ability to maintain accurate and organized records of collection activities and customer interactions.

• Software Proficiency: Proficiency in MS Office Suite and familiarity with collection management software and systems.Your AI Recruiter for end-to-end Hiringpadmasai.in+2creditwisecapital.com+2padmasai.in+2

Preferred Attributes:

• Excellent communication and interpersonal skills.

• Ability to handle difficult conversations and remain professional.

• Strong organizational and time-management skills.

• Ability to work independently and as part of a team.Your AI Recruiter for end-to-end Hiring

Application Process:
Interested candidates are invited to send their updated resumes to [Insert Contact Email] or apply through our career portal at [Insert Application Link].Placement India

Note: Please mention "EMI Collection Executive Application" in the subject line of your email.

This job description is based on industry standards and practices for EMI Collection Executives.

• It is a Full Time ఫీల్డ్ అమ్మకాలు job for candidates with 6 months - 1 years of experience.

ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ job గురించి మరింత

1. ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 10వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 1 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹12000 - ₹20000 నెలకుని మీరు ఆశించవచ్చు. ఇది ఢిల్లీలో Full Time Job.
3. ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ jobకు 6 working days ఉంటాయి.
4. ఈ ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ jobకు కంపెనీలో ఉదాహరణకు, VOCAL HEALTH INFOTECH PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: VOCAL HEALTH INFOTECH PRIVATE LIMITED వద్ద 5 ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ ఫీల్డ్ అమ్మకాలు jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్ jobకు 09:00 AM - 06:00 PM టైమింగ్ ఉంటుంది.