We are seeking a motivated and responsible Field Collection Executive to manage overdue accounts, recover outstanding payments, and maintain positive relationships with customers. The role involves field visits, negotiation, and ensuring timely collection while adhering to company policies and compliance standards.
Visit customers at their residences, offices, or business locations to follow up on overdue payments.
Ensure timely recovery of outstanding dues as per targets assigned.
Negotiate repayment plans with customers while maintaining a professional approach.
Collect and deposit cash/cheques as per company guidelines.
Verify customer details and update records accurately in the system.
Handle customer queries related to payments and provide necessary support.
Report daily collection activities to the Collection Manager.
Ensure compliance with all legal and company regulations during recovery.