Job Responsibilities:
• Contact clients to discuss overdue payments and negotiate repayment plans.
• Maintain detailed records of collection activities and customer interactions.
• Follow up on payment commitments to ensure timely collections.
• Identify and escalate complex cases to senior management.
• Collaborate with the finance team to reconcile accounts and implement collection strategies.
• Ensure compliance with regulatory standards and company policies.
• Provide regular reports on collection activities and outstanding debts.