Lead, motivate, and support a team of sales associates to achieve monthly and daily sales targets.
Drive product sales by actively engaging with customers, explaining features, benefits, and offers.
Ensure the sales floor is well-organized, products are properly displayed, and promotional materials are in place.
Monitor individual and team performance; provide feedback, coaching, and training when required.
Handle escalated customer queries and complaints professionally to ensure customer satisfaction.
Track sales performance and prepare daily/weekly reports for management review.
Assist in planning and executing in-store promotions, campaigns, and product launches.
Ensure compliance with store policies, visual merchandising standards, and operational procedures.
Train new sales team members on product knowledge, customer service skills, and sales techniques.
Coordinate with inventory and logistics teams to ensure product availability on the sales floor.