Department: Collections & Recovery
Industry: NBFC (Non-Banking Financial Company)
Location: Jaipur
Employment Type: Full-Time
Working Days: 6 days/week
Reporting to: Collection Head
Roles And Responsibilities
Conduct field visits to customers for EMI collections and loan recovery.
Follow up with defaulters and persuade them to pay outstanding dues.
Ensure recovery from delinquent accounts as per company targets.
Maintain daily records of collections and submit receipts.
Update collection status in mobile app/system.
Build a rapport with customers to understand payment issues and resolve them.
Escalate non-cooperative or high-risk cases to the legal/recovery team.
Ensure compliance with RBI and company recovery guidelines.
Travel across assigned territory/district using personal vehicle.
Gender: Male
Education: 12th Pass or Graduate
Experience: Minimum 1–3 years in field collections (NBFC, bank, microfinance preferred)
Skills:
Good communication and negotiation skills
Familiar with local routes and area
Basic knowledge of loan and EMI structures
Ability to handle pressure and field situations
Others:
Must have a valid two-wheeler driving license
Must own a bike/scooter