Matrimony.com Ltd is one of India’s largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3800 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalization of more than Rs.2400 Crores. Matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 110+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganized $ 55 billion marriage services Industry. Our goal is to build a billion-dollar revenue company as a long-lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com.
• Managing accounts of subscribed vendor partners/Onboarding new vendors
• Establishing great business relationships with vendors to ensure that they adhere to our policies and re-subscribe to our services/packages
• Ensuring timely delivery of all deliverables promised to subscribed vendor partners
• Guiding vendors on how to structure & improve quality of their profiles, how to maximize their visibility on the portal and ensure business continuity
• Attending & ensuring timely resolution of vendor’s grievances
• Meeting required targets month-on-month basis & creating periodic reports for senior management to showcase key project performance metrics
• Working closely with other stakeholders within the organization to ensure speedy and quality delivery of services
• Suggesting new ideas and processes for more efficient outputs
• Values – Integrity / Honesty / Respect
• Communication – Oral & Written skills / Listening
• Executive Presence • Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress
• Willingness to learn