Job Description – Associate Agency Development Manager
Job Summary:
Responsible for
§ Agent Recruitment
§ Agent Development
§ Customer Centricity
Key Responsibilities:
Agent Recruitment
Develop various sources of agent hiring & build a team of agent & agent pipe line.
Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
Implementation of MLI GOLD process and adhere to the business norms
Follow agent 9 pointer hiring mechanism & other hiring norms
Agent Development
Ensure product knowledge by MLI ways of training
Field demonstration (FOD’s)
Development of agent prospecting habits, calling habits and work habits.
Work with agent on planning and reviewing of activities and goals.
Identify the training needs of the agent and work with Trainers to improve the same
Be MLI brand ambassador & a customer champion
Follow MLI sales practice to develop deep customer loyalty
Hold periodical customer meet to understand customer pulse & need
Ensure customer queries are responded to satisfactorily as per MLI standard.
Desired Competencies
Sourcing & Selection capability
Nurturing & Developing talent
Result orientation
Customer centricity
Planning & Execution
MOS:
q Achievement of business plan & GPA
q Recruitment / Development & Activisation of agent as per plan.
q Persistancy as per MLI grid
q Achieve GOLD Score as per MLI standard
q Number of EC/MDRT agent
q Graduate
q 2 years in any sales vertical.
Maximum CTC upto 3.70 LPA