Responsibilities
Strategic sales management: Develop and execute strategic sales plans for both domestic and international markets, including packages, flights, and hotels.
Business development: Identify, target, and acquire new B2B clients, such as travel agents, corporations, and tour operators.
Team leadership: Lead, mentor, and motivate a high-performing sales team to achieve and exceed individual and team sales targets.
Client and partner relations: Cultivate and maintain strong, long-term relationships with key accounts, vendors, and strategic partners.
Market analysis: Stay informed on market trends, monitor competitor activities, and analyze customer behavior to refine business strategies.
Performance reporting: Prepare and present regular sales reports, forecasts, and performance analyses to senior management.
Negotiation: Negotiate contracts, pricing, and commercial terms with vendors and clients to secure the best rates and packages.
Cross-functional collaboration: Work closely with operations, marketing, and product teams to create attractive packages and ensure seamless execution of travel plans.
Industry representation: Represent the company at industry events, roadshows, trade shows, and networking events.
Requirements and qualifications
Experience: 5 to 10+ years of proven sales experience within the travel and tourism industry, with a track record of meeting or exceeding sales targets. Specific experience in B2B, corporate travel, and/or leisure travel (MICE) is often required.
Education: A bachelor's degree in Business Administration, Tourism, Hospitality, or a related field is preferred, and an MBA can be an advantage.
Sales and business acumen: Strong knowledge of the travel industry, including products (flights, hotels, packages) and an understanding of margins and market dynamics.
Leadership skills: Demonstrated ability to lead, manage, coach, and motivate a sales team effectively.
Communication: Excellent communication, negotiation, and presentation skills are essential for dealing with clients and partners.
Relationship management: Expertise in building and maintaining strong relationships with various stakeholders, including high-net-worth (HNI) clients.
Technical proficiency: Experience with Customer Relationship Management (CRM) software is required, and knowledge of travel booking systems like Sabre or Amadeus is preferred.
Analytical skills: The ability to track sales performance, analyze data, and provide forecasts is critical.
Adaptability: The travel industry can be fast-paced, so the ability to thrive under pressure and adapt to changing trends is important.