Job Profile - Business Development Manager
§ Develop various sources of agent hiring & build a team of agent & agent pipe line.
§ Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
§ Ensure product knowledge by MLI ways of training
§ Field demonstration (FOD’s)
§ Development of agent prospecting habits, calling habits and work habits...
§ To meet the following productivity measures for the unit:
Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards...........Exceed revenue targets...
Undertake joint field work with executives and observe/demonstrate successful selling skills Conduct Fortnightly performance review (PRP) with executives Help executives use the GOLD system for maximizing business from a given target market
Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
Ensure that all executives under supervision perform 100% as per the
company’s rules and regulations wrt. Need based selling, Compliance and
Customer service..
Effectively manage, track and convert leads provided by the in-house
telemarketing unit..· ...... Engage with customers to provide quick response to customer queries, provide customer service.
Assist in Direct customer service policyholder’s complaint resolution....
§ Maintain agent pro activity as per business plan....
Customer Centricity -
§ Be MLI brand ambassador & a customer champion
§ Follow MLI sales practice to develop deep customer loyalty
§ Hold periodical customer meet to understand customer pulse & need
Ensure customer queries are responded to satisfactorily as per MLI standard
CTC : - Rs. 3.00 LPA to 5.0 LPA + Other benefits - ( Incentives + Foreign Trips+ Fast Track promotion within 06 Months).......