Deliver cakes and desserts safely and on time to customers.
Handle products carefully, especially fragile or tiered cakes.
Provide a professional and courteous customer handover experience.
Personally manage nearby deliveries on a bike.
Take responsibility during high-volume days or when another driver is unavailable.
Execute urgent or priority deliveries quickly and efficiently.
Provide assistance to other delivery executives if they are unavailable.
Take over assigned deliveries in case of absence, delay, or emergency.
Support smooth operations by cooperating with drivers and coordination staff.
Confirm address details, landmarks, and receiver availability before delivery.
Update customers proactively in case of delays.
Handle customer concerns politely and professionally.
Verify packaging, labeling, and order accuracy before dispatch.
Ensure proper placement and stability of products during transport to avoid damage.
Update delivery status in ClickUp in real time.
Confirm delivery completion with notes.
Share daily delivery summary if required.