Job Title: Domestic Voice Process Executive
Location: Brokefield,manyata tech park,kormangala,Whitefield,Btm,
Job Type: Full-time/ Day Shift
Experience Required: Fresher / 0-2 years
Salary: ₹15,000 – ₹23,000 per month (depending on location and company)
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Job Description:
We are hiring enthusiastic and customer-oriented individuals for our Domestic Voice Process team. You will handle customer calls in regional or national languages, providing support, resolving queries, and ensuring customer satisfaction.
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Key Responsibilities:
• Answer incoming calls and respond to customer queries.
• Make outbound calls for promotions, follow-ups, or verifications.
• Provide accurate information and resolve issues efficiently.
• Maintain call records and follow company protocols.
• Meet daily/weekly targets as assigned.
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Required Skills:
• Good verbal communication in Hindi and/or regional languages.
• Basic understanding of customer service practices.
• Ability to work in a fast-paced environment.
• Basic computer and typing skills.
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Eligibility Criteria:
• Minimum 10th / 12th pass or any graduate.
• Freshers are welcome.
• Day shift preferred (flexibility may be required).
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Benefits:
• Performance incentives.
• Training provided.
• Fixed working hours (in most cases).
• Opportunity for internal promotions.