Job Role:
Hiring Fresher ,experienced both candidates, need candidate should speak both HINDI ,ENGLISH languages mandatory .
we have phone banking officer vacancy in the banking sector, for customer support
Hiring both Fresher graduate and experience candidate
Both males and Females can apply.
Salary: Fresher, 3lpa
Experience: 30% hike of previous salary, ( 5 lpa max)
Age: below 35 yrs can apply
Location: sholinganur, OMR
Languages need: English, Hindi mandatory
Qualification: Any degree
For Further details contact Riya hr executive
8106063400.
Note: 1 month notice period candidate also be eligible.
· Answer inbound calls and assist customers with their Queries/Request/Complains.
· Raise Request & Complaints on behalf of the customer in the CRM tool.
· Generate leads and educate customers about new products & their benefits.
· Maintain and adhere to compliance guidelines
· Capture problem indicators, highlight and suggest improvement
· Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
· Maintain adequate knowledge levels on products, processes and systems used
· Ensure sales target are met
· Skills Required:
o Excellent verbal communication skills
o Ability to comprehend, capture as well as interpret basic customer information
o Strong customer service focus
o Knowledge of Banking / Credit cards preferred
Languages Required: English + Hindi (compulsory).
Education: Graduates (Any stream)
Salary bracket:
Fresher’s – INR 3 lPa for Freshers ,Performance Bonus
Experienced: Max upto 5 LPA +Performance+ Incentives.
Thanks & Regards,
Riyazy
8106063400.