Responsibilities:
•Fluent in English(mandatory) and Hindi/Telugu/Malayalam
• Handle customer queries via phone calls
• Maintain high call quality & resolution rate
• Collaborate with teams on process improvements
Health insurance
Annual bonus
Performance bonus
Provident fund
Job/soft skill training
Role: Customer Success Associate
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education UG: Graduation Not Required