JD for Support Manager
Sl no’s
Skill required
1
Good Communication skills English & Hindi Mandatory Plus one local Language
2
3 -4 years’ experience
3
Graduate in any discipline or Diploma
4
Positive attitude & quick learner
5
10 hours shift 10 :00 to 8 PM
6
Excellent with people management
7
Good understanding about Television & service management
8
Team player and can motivate the team , create positive environment
9
should be wanting to travel to meet ASP/sales dealers to understand service levels , Audit the service partners for spares & surrey support levels
10
Understand the operational cost & should be able to optimize the same
11
Solely responsible for the service levels & operational requirements in the given geography
12
Ability to respond to customer emails /Chats & WhatsApp