We are looking for a Voice & Non-Voice Customer Support Executive to join our team Paytm. This role involves managing essential data processes, ensuring accuracy and providing administrative support. Get ₹20000 - ₹40000 salary along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The position requires strong organizational skills, attention to detail and the ability to handle multiple tasks.