Students or candidates under 25 years old are not eligible for our recruitment.
Key Responsibilities:
Handle customer calls professionally and efficiently. Address customer queries, concerns, and complaints with a problem-solving approach, maintain accurate records of customer interactions and follow-ups. Provide timely and relevant information to the client to resolve their issues. Work collaboratively with other teams to escalate and resolve complex issues, meet performance targets, including call handling time, customer satisfaction, and issue resolution ratesKey Responsibilities:
Handle customer calls professionally and efficiently. Address customer queries, concerns, and complaints with a problem-solving approach, maintain accurate records of customer interactions and follow-ups. Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates