Job Responsibilities:
Handle domestic & international ticketing through portals
Manage end-to-end visa documentation, submission, and follow-ups with embassies/consulates.
Prepare customized travel itineraries and holiday packages as per client requirements.
Provide accurate fare quotations, re-issuance, refunds, and cancellations.
Coordinate with airlines, travel partners, and vendors for smooth operations.
Ensure timely processing of visas and maintain updated knowledge of visa guidelines.
Deliver excellent customer service and resolve client queries efficiently.