Telesales executive

Job Title: Support Tele Caller

Location: Bengaluru

Experience: 1 year

Job Type: Full-time

No. of openings: 1 (Female)

Position Overview:

As a Support Tele caller, you will be the first point of contact for our customers, assisting them with

queries, resolving issues, and providing information about our products or services. You will contribute

to building strong relationships with customers by delivering timely and effective support through

phone calls, ensuring customer satisfaction.

Key Responsibilities:

 Customer Support: Handle inbound and outbound calls, addressing customer inquiries, issues,

or complaints in a courteous and professional manner.

 Problem Resolution: Identify customer issues or concerns and provide effective solutions.

Follow up with customers to ensure their problems are resolved satisfactorily.

 Product/Service Knowledge: Maintain a thorough understanding of our products and services

to provide accurate and relevant information to customers.

 Record Keeping: Maintain detailed records of customer interactions, inquiries, complaints, and

any actions taken using CRM software or call logs.

 Customer Relationship Management: Build and maintain positive relationships with customers,

ensuring that each interaction is personalized and contributes to customer loyalty.

 Escalation Handling: Identify issues that require escalation to higher-level support teams or

managers, ensuring smooth transitions and resolution.

 Reporting & Feedback: Report common customer issues, trends, or feedback to the

management team. Provide suggestions for process improvements.

 Cross-team Collaboration: Work with other departments (such as sales, technical support, etc.)

to resolve customer issues effectively and efficiently.

Qualifications:

 1 years of experience in a customer support or tele calling role.

 Excellent communication skills, both verbal and written, with a clear and friendly tone.

 Strong problem-solving abilities and patience in dealing with customers.

 Ability to handle multiple tasks and prioritize effectively.

 Knowledge of customer support best practices.

 Familiarity with CRM software and basic office tools (MS Office, etc.).

 Ability to remain calm and composed in stressful situations.

Desirable Skills:

 Experience in a customer service or support role within [industry/sector].

 Multilingual abilities (if applicable, e.g., fluency in English and another language).

 Previous experience with upselling or cross-selling (if applicable).

 Familiarity with using call-center software or support tools.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 4 years of experience.

Telesales executive job గురించి మరింత

1. Telesales executive jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 12వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 4 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹18000 - ₹25000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. Telesales executive job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Telesales executive jobకు 6 working days ఉంటాయి.
4. ఈ Telesales executive jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Telesales executive jobకు కంపెనీలో ఉదాహరణకు, JOBSKAFE HR SOLUTIONS PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
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6. ఈ Telesales executive రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: JOBSKAFE HR SOLUTIONS PRIVATE LIMITED వద్ద 1 Telesales executive ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ Telesales executive Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Telesales executive job Day Shift కలిగి ఉంది.