Job Description:
We are seeking a Customer Care Executive to handle customer queries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have strong communication skills, a problem-solving mindset, and a customer-first attitude.
Key Responsibilities:
•Respond to customer inquiries via phone, email, or chat
•Resolve complaints and ensure timely follow-up
•Maintain records of customer interactions
•Provide product/service information clearly and effectively