A Telecaller Executive, also known as a Telemarketing Executive, is a role that involves contacting potential customers over the phone to promote products or services, generate leads, or conduct market research. Here's a brief overview:
Key responsibilities:
- Make outbound calls to prospective customers
- Pitch products or services, addressing queries and concerns
- Generate leads, schedule appointments, or close sales
- Maintain records of calls, feedback, and follow-ups
- Meet targets and contribute to sales growth
Required skills:
- Excellent communication and interpersonal skills
- Persuasive and negotiation abilities
- Ability to handle rejection and work in a target-driven environment
- Basic knowledge of sales techniques and product knowledge.