We are looking for enthusiastic and customer-focused individuals to join our growing BPO Customer Service team. If you have excellent communication skills and enjoy interacting with people, this is the perfect opportunity for you!
Handle inbound customer calls
Provide accurate information and resolve customer queries
Maintain professionalism and deliver high-quality customer service
Update customer records and follow call-handling procedures
Work collaboratively with the team to meet performance targets
Excellent English communication skills
Willingness to work in Australian shift hours
Basic computer skills
Customer-service mindset