Job Title: Tele caller Executive (US Process – Night Shift)
Location: Ahmedabad
Work Timings: Night Shift (Aligned with US time zones)
About the Role:
We are a dynamic and fast-growing company seeking a motivated and results-driven Tele caller Executive to join our team. This role is pivotal to our success, where you will be engaging with prospective clients through outbound calls for a US-based process. As part of the team, you'll be responsible for identifying new business opportunities, building strong relationships with potential clients, and maintaining accurate documentation of your interactions.
Key Responsibilities:
· Make outbound calls to leads provided, following up on potential clients and opportunities.
· Conduct basic research on leads to understand their profiles and customize your pitch accordingly.
· Maintain detailed records of all calls and interactions on Excel sheets, ensuring data accuracy and organization.
· Track responses, follow up with interested leads, and nurture them through the sales process.
· Prepare daily reports summarizing the number of calls dialed, outcomes, and progress with the assigned leads.
· Work collaboratively with the sales and marketing teams to align goals and strategies.
· Handle objections and queries professionally, providing relevant information to build rapport with prospects.
Qualifications and Skills:
· Experience: 1-2 years of experience in a similar role is preferred but not mandatory.
· Language Proficiency: Fluent English with excellent verbal and written communication skills.
· Tech-savvy - Comfortable using Microsoft Excel or similar tools to track data, generate reports, and maintain accurate records. Basic knowledge of CRM tools would be a plus.
· Strong interpersonal and persuasion skills.
· Self-motivated with the ability to work independently during night shifts.
· Organized and detail-oriented, with a commitment to maintaining accurate records and meeting targets.
Why Join Us?
· Opportunity to work in an international US process.
· Competitive salary with performance-based incentives.
· Collaborative and supportive work environment.
· Gain valuable experience in customer engagement and lead management.
If you’re a proactive communicator with the ability to excel in a fast-paced environment, we’d love to hear from you!
Apply Now and take the next step in your professional journey.
Please send updated resume on shailesh AT safebooks DOT com