We are looking for a Telecaller Outbound to join our team at Fliksoft Technologies. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹15000 - ₹22000.
Key Responsibilities:
A telecaller is a customer service representative who contacts customers over the telephone
A typical job description for a telecaller includes the following responsibilities:
Make outbound calls to customers to promote products and services, or follow up on recent purchases
Respond to customer inquiries and provide information about products an services
Resolve customer complaints and provide appropriate solutions
Keep records of all customer interactions and transactions, updating customer information in a database as necessary
Meet and exceed sales and customer satisfaction targets
Continuously improve product and service knowledge to provide accurate information to customers
Stay up-to-date with industry developments and maintain a working wledge of competitor offerings
Follow all company policies and procedures, including those related to confidentiality and data security
Participate in training and development opportunities to improve skills and knowledge
Adhere to schedules and work efficiently under pressure to meet deadlines
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.