We are looking for a Telecaller to join our team at VGM Consultant Limited. The role offers ₹10000 - ₹13000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Reach out to customers with overdue payments via phone calls.
Provide information regarding payment deadlines, amounts due, and available payment options.
Customer Interaction: Call customers, explain loan products, and address any questions to meet their needs.
Sales Closure: Assist with loan applications, ensure proper documentation, and close sales to meet targets.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.