We are looking for a Tele Caller to join our team Riya Associates to handle customer calls, provide exceptional customer support and resolve queries related to Loan, collect monthly EMI . The role offers an attractive in-hand salary of 8k-10k and opportunities for growth.
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Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is10+2 and Experience fresher to 6+ any . You will be responsible for addressing customer for EMI Collection , queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days during the Day shift.