JOB DISCRIPTION:-
CALLING KNOWLEDGE
COMPUTER KNOWLEDGE
Key Responsibilities:
Make outbound calls to potential customers to introduce products/services.
Handle inbound customer calls and resolve queries in a professional manner.
Generate leads and follow up on existing leads to close sales or schedule appointments.
Maintain and update customer database and call records.
Achieve daily, weekly, and monthly call and conversion targets.
Provide accurate information about products and services to customers.
Record feedback and market insights to improve sales strategies.
Follow communication scripts and comply with company policies and procedures.