We are looking for a motivated and confident Telecaller Counsellor to join our team. The candidate will be responsible for handling inbound/outbound calls, counselling students about our courses/programs, and converting inquiries into admissions.
Key Responsibilities:
Make outbound calls to potential students and follow up on leads.
Counsel students regarding courses, career options, and admission procedures.
Handle queries through calls, emails, and follow-ups.
Maintain records of student interactions and updates in CRM.
Achieve daily/weekly/monthly calling .
Requirements:
Minimum qualification: Graduate/12th Pass (with relevant experience).
Good communication and convincing skills in Hindi & English.
Prior experience in telecalling/education counselling preferred.
Basic knowledge of MS Office and CRM tools is an added advantage.
Positive attitude and performance based .