Outbound Calls: Make calls to potential customers to promote our PG accommodation services.
Inbound Calls: Handle incoming inquiries, provide detailed information, and assist with bookings.
Lead Generation: Identify and qualify leads through cold calling and follow-ups.
Customer Relationship Management: Maintain and update customer databases, ensuring accurate records of interactions.
Feedback Collection: Gather customer feedback to improve service quality.
Target Achievement: Meet or exceed monthly targets for calls, conversions, and customer satisfaction.