telecaller, also known as a telemarketer or customer service representative, is a professional who uses the telephone to communicate with customers or potential clients. Their primary role involves engaging with individuals to promote products or services, gather information, or provide support. Telecallers may handle both inbound calls (customer inquiries) and outbound calls (reaching out to prospects).
Key Responsibilities of a Telecaller:
Outbound Calling:
Initiating calls to prospective customers to introduce products or services, generate leads, and schedule appointments.