An Automobile Telecaller job involves making outbound calls to prospective customers to generate leads, inform them about new vehicles or services, and schedule appointments, as well as handling inbound calls for inquiries and support. Key responsibilities include maintaining customer databases, understanding customer needs, coordinating with the sales team, meeting sales targets, and resolving customer issues.
Customer Support:
Answering inbound calls to address customer queries, provide information about products, and resolve issues.
Make outbound calls:
Contact potential and existing customers to promote products, services, or campaigns.
Handle inbound calls:
Address customer inquiries, resolve complaints, and provide information or support.