Inbound voice process
Key responsibilities and Accountability
• Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed.
• Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions
• Need to adhere to the shift adherence
Requirement: 24 FTEs
Qualification: 10+2 OR Graduate
Experience: Freshers OR Experience (Tele calling)
Language Proficiency: Good Communication Skills
Assessment: VETI 4 in Versant
Languages: (English+ Hindi+ Telugu )and (Kannada+ English), (Tamil + English), (Kannada + English)
Salary :- 14k to 25k