Location: Rohini, New Delhi
Job Type: Full-time
Experience Level: 0–2 years (Freshers welcome)
We are looking for enthusiastic and self-motivated Telecallers to join our team. The Telecaller will be responsible for making outbound calls, handling inbound inquiries, generating leads, and assisting customers with their queries. The ideal candidate should have good communication skills, a positive attitude, and a passion for customer service and sales.
Make outbound calls to prospective customers and follow up on leads.
Handle incoming calls professionally, addressing queries and concerns.
Explain products or services, pricing, and promotions clearly to customers.
Maintain accurate records of calls, leads, and customer interactions in the CRM.
Minimum qualification: 12th pass or Graduate (any stream).
Excellent verbal communication skills in [English/Hindi or regional language as applicable].
Strong persuasion, negotiation, and customer service skills.
Basic computer knowledge (MS Office, CRM software preferred).
Key Competencies
Strong interpersonal and listening skills.
Ability to work independently and as part of a team.
Goal-oriented, self-motivated, and target-driven.
Quick learner with problem-solving skills.
Training and skill development opportunities.
Supportive and growth-oriented work environment.
Competitive, based on experience + performance incentives.
Send your resume to it.delhi@palco.co.in or call us at +91 9311790268 to schedule an interview.