Hello Candidates,
We are looking for a Sales /Intern/Telecaller (Male /Female) to join our team Rudrax Logi-Care Pvt. Ltd. This role involves making/handling calls, addressing queries & sharing to your Manager related to International Courier, Logistics, Freight Forwarding, Supply Chain & Warehousing Industry. The role offers learning, upskills, and a dynamic environment with opportunities for growth.
Candidates having Import/Export experience Or Diploma /PG Diploma /Degree in Logistics, International Business, Foreign Trade, Supply Chain Management as one of the Core subject may need to apply & intend to pursue their career in International freight forwarding Industry.
Key Responsibilities:
Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate in any discipline and Experience 0-3 years. You need to attend at least 1 week training, skilling programme with your mentor in the initial days.
Candidates must be open to all 6 days (Except Sundays & Gazetted Holidays) for 6 Hours a day as working period.