సేల్స్ ఎగ్జిక్యూటివ్

Job Description: Sales Executive – Showroom (Jewellery Retail)

Position Overview

The Sales Executive plays a vital role in delivering exceptional customer experiences, driving showroom sales, and representing the brand’s core values. As the first point of interaction with customers, the Sales Executive ensures smooth store operations, accurate stock handling, and compliance with company policies while maintaining a polished and professional appearance.

Key Responsibilities

1. Sales & Customer Service

• Welcome and engage customers with respect, courtesy, and professionalism.

• Provide accurate product information, demonstrate jewellery features, and assist customers in making informed choices.

• Promote and upsell products, schemes, and offers to achieve and exceed individual and showroom sales targets.

• Handle customer queries, concerns, and complaints promptly and effectively, ensuring customer satisfaction.

• Support the showroom manager in closing high-value sales whenever required.

2. Inventory Management

• Handle stock daily, including counting, tallying, and maintaining accurate records.

• Ensure safe handling, proper storage, and security of jewellery stock.

• Update barcodes, product tags, and maintain error-free stock documentation.

• Assist in daily stock audits and reconciliation as per company policy.

3. Visual Merchandising & Grooming

• Maintain showroom counters, shelves, and displays in a neat and attractive manner.

• Ensure jewellery is displayed as per company’s visual merchandising guidelines.

• Keep sales counters stocked with catalogues, brochures, and other sales materials.

• Adhere to personal grooming and uniform standards as per brand guidelines.

4. Old Gold / URD Purchases

• Execute purchase transactions of old gold/URD strictly as per company protocols.

• Ensure accurate valuation, documentation, and compliance with applicable laws.

5. Compliance & Policy Adherence

• Follow company policies for billing, payments, discounts, and schemes.

• Complete all KYC (Know Your Customer) documentation accurately and maintain customer records.

• Ensure compliance with security and operational guidelines.

6. Customer Relationship Management (CRM)

• Build rapport with customers to enhance loyalty and repeat business.

• Maintain customer databases for birthdays, anniversaries, and special occasions.

• Reach out to customers for festive offers, schemes, and showroom promotions.

• Collect customer feedback and share insights with management for service improvement.

7. Order Management & Follow-up

• Record customer orders accurately in registers and order books.

• Coordinate with the order department for timely updates and deliveries.

• Follow up with customers on pending or customized orders.

8. Collaboration & Teamwork

• Work closely with colleagues and managers to ensure smooth operations.

• Share customer feedback and product requirements with management.

• Support colleagues during high footfall, events, and promotional activities.

Key Skills & Competencies

• Strong interpersonal and communication skills (verbal & non-verbal).

• Knowledge of jewellery products, including gold, diamond, and precious stones.

• Sales-driven mindset with the ability to upsell and cross-sell.

• Customer-centric approach with strong problem-solving abilities.

• Basic knowledge of POS systems, billing, and MS Office.

• Ability to work under pressure and meet targets.

Qualifications & Experience

• Minimum Graduate in any stream (Commerce/Marketing preferred).

• 1–3 years of experience in retail sales (Jewellery or luxury retail preferred).

Work Conditions

• Location: Showroom-based (as per branch requirement).

• Work Hours: As per showroom operating timings, including weekends and holidays.

• Reporting To: Showroom Manager / Assistant Manager.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 3 - 4 years of experience.

సేల్స్ ఎగ్జిక్యూటివ్ job గురించి మరింత

1. సేల్స్ ఎగ్జిక్యూటివ్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 3 - 4 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹20000 నెలకుని మీరు ఆశించవచ్చు. ఇది ముంబైలో Full Time Job.
3. సేల్స్ ఎగ్జిక్యూటివ్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ సేల్స్ ఎగ్జిక్యూటివ్ jobకు 6 working days ఉంటాయి.
4. ఈ సేల్స్ ఎగ్జిక్యూటివ్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ సేల్స్ ఎగ్జిక్యూటివ్ jobకు కంపెనీలో ఉదాహరణకు, WHP JEWELLERS ECOMMERCE PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ సేల్స్ ఎగ్జిక్యూటివ్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: WHP JEWELLERS ECOMMERCE PRIVATE LIMITED వద్ద 2 సేల్స్ ఎగ్జిక్యూటివ్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ సేల్స్ ఎగ్జిక్యూటివ్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ సేల్స్ ఎగ్జిక్యూటివ్ job Day Shift కలిగి ఉంది.