Company Name: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Industry: BPO / Customer Service
Job Location: Ghansoli, Navi Mumbai, Maharashtra
Work Mode: Work from Office (Onsite)
Key Responsibilities:
Handle inbound customer queries and concerns professionally and efficiently.
Provide accurate information related to products and services.
Log and escalate issues as necessary for quick resolution.
Maintain call quality standards and customer satisfaction metrics.
Job Type: Full-time
Shift Timings: Rotational Day Shifts
08:00 AM to 05:00 PM
09:00 AM to 06:00 PM
10:00 AM to 07:00 PM
11:00 AM to 08:00 PM
Week Off: Rotational
Salary:
₹16,000/- in-hand (Non-Lingual)
₹18,000/- in-hand (Lingual)
Incentives: Performance-based incentives available
Gender: Male & Female (Both can apply)
Age Limit: 18 to 34 years
Education: 12th Pass / Graduate
Experience:
Fresher
OR Minimum 6 months of experience in BPO/Customer Service
Language Requirements:
Good English Communication
Basic communication acceptable for candidates with linguistic capabilities
Mode: Face-to-Face
Timings: 11:00 AM to 05:00 PM
Days: Monday to Saturday
Venue Address:
Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,
Near MTNL Office, Mahape, Navi Mumbai – 400710
Opportunity to work in a dynamic and growth-oriented environment
Stable career in a reputed BPO company
Lucrative incentives & career advancement opportunities