We are looking for a Sales Co-ordinator to join our team at Akira International. The role offers ₹12000 - ₹35600 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift. Young Smart Presentable Sales Executive who Speak Proficient English to visit Architects and 5 Star hotels Project office to Present our Bespoke Decorative Lights , chainbdeliers, jhoomar, comericial Lights, Luxury Lights, Fancy Lights and jhoomar Raw Material .
Freshar Candidates are also Required
All Festival Extra Paid
bonus Paid
All Sunday Extra Paid
Travel and foiod benifits
jhoomar/ Chaindelier installation Training etc